Your Privacy Policy at Spectra Outsource Solutions Pvt. Ltd
This Privacy Policy describes how Spectra Outsource Solutions Pvt. Ltd.(from now on referred to as Spectra) collects, uses, and discloses information that may be obtained through our website, services, and interactions with our clients and users. We are committed to protecting the privacy and security of your personal information.
Applicability:
This privacy policy is designed to provide you with a clear understanding of how we collect, use, and protect your personal information. It applies to your use of Spectra services and its products under the brand name of Digiliance, including their websites located at sos.net.in or digiliance.in. However, please note that this privacy policy does not apply to any third-party sites that may be linked to Spectra or Digiliance or any relationships you may have with the businesses listed on these platforms. We encourage you to review the privacy policies of these third parties to understand their data collection and usage practices.
Terms Used:
The terms “we”, “us”, “Our” and “Spectra / Digiliance” refer to sos.net.in or digilance.in, the terms “you” and “your” refer to you, as a user of Spectra or its products under the Trade nameas Digiliance, the term “product” refers to various software application/tool listed at our website (sos.net.in or digiliance.in) under main menu product and the term “personal information” means information that you provide to us which personally identifies you to be contacted, such as your name, phone number, email address, and any other data that is tied to such information.
Information We Collect: We may collect the following types of information:
Personal Information: When you visit our website and interact with us through any available gateways, such as the Contact Us or Book a Demo section, or when you use our products or services, we may collect personal and organizational information. This may include your name, email address, phone number, and any other information you voluntarily provide and agree to share with us. We collect this information to understand your needs better and provide you with the best possible service. Your privacy and security are of utmost importance to us. Rest
assured that any information you share with us will be handled in accordance with our privacy policy.
Usage Information: We may automatically collect information about how you interact with our website and services, such as your IP address, browser type, device information, pages visited, and the dates and times of your visits.
Account Information: When you create an account with us on Spectra or Digiliance websites to take advantage of the full range of services or products offered, we ask you to provide personal and organizational information such as your name, email address, mobile number, and organization name. This information is necessary to create a user account and grant you access
to our applications. In addition to the required personal information, you may be asked to provide organizational details such as company size, industry, or role within the organization to tailor our services to your needs. We use your email address to send you updates, news, and newsletters about our services and products. Rest assured, you will have the option to opt in or out of receiving such communications, and you can manage your communication preferences at any time. Your privacy and security are important to us. We will securely store your personal and organizational information and use it only for the purposes outlined in our privacy policy. By creating an account with us, you consent to the collection and use of your information in accordance with our privacy practices.
How We Use Your Information: We may use the information we collect for the following purposes:
Providing and Improving Services: To deliver the products and services requested by users and to enhance their experience.
Communication: To respond to inquiries, provide customer support, and send relevant information about our services.
Analytics: To analyze trends, track user interactions, and improve our websites and application performance.
Marketing: To send promotional materials, updates, and offers about our products and services with user consent.
Security: To protect the security and integrity of our website and services.
Compliance: To comply with legal obligations and enforce our rights.
Sharing of Information: We do not sell, trade, or rent personal information to third parties. However, we may share information in the following circumstances:
Service Providers:
We may engage third-party service providers to assist with operations, such as hosting, data analysis, payment processors, and customer support.
Legal Compliance: We may disclose information when required by law, regulation, or legal process to protect our rights or respond to legal requests.
Affiliates Partner: With our affiliates and partners for business purposes, such as marketing and promotional activities.
Cookies: We may send cookies to your computer to improve the quality of our service and enhance your browsing experience. Cookies are small pieces of information that a website sends to your computer’s hard drive while visiting the site. We use both session cookies (which expire once you close your browser) and persistent cookies (which remain on your computer until you delete them). You can remove persistent cookies by following your browser’s help file directions. However, please note that disabling cookies may result in certain areas of Spectra not functioning properly or at all.
Spectra utilizes third-party tools, which may collect anonymous information about your visits to our website and interaction with our products and services using cookies. These third parties may also use information about your visits to our products and services, as well as other websites, to target advertisements for Spectra’s products and services. Rest assured that no personally identifiable information is collected or used in this process. These parties do not have
access to your personal information such as your name, phone number, address, or email address. If you prefer not to share information with third parties, you can deactivate cookies. The process for deactivating cookies varies by browser, so please refer to your browser’s help file for instructions.
Your Choices: You have certain choices regarding the information we collect and how it is used:
You may choose not to provide certain personal information, although this may limit your ability to access certain features of our website and services.
You may opt out of receiving promotional communications from us by following the instructions provided in those communications.
Security: We take reasonable measures to protect the security and integrity of your personal information; however, in the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended.
Data Retention: We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Changes to this Privacy Policy: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us: If you have any questions or concerns about this Privacy Policy or our privacy practices, please get in touch with us at [email protected]
